Funding Opportunities

Frequently asked questions

Units should review all information provided on this website as we have provided information for the commonly asked questions. If you are unable to find the answers you are looking for or have additional questions, contact grad-financial@asu.edu.

Offer letter

Are there resources available to help us create an offer letter?

Yes, please view the "templates" tab in the left column for different offer letter templates.

 

PTR

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Tuition awards

Why is a student's tuition award not posting to their account?

1. Check that the student is enrolled in minimum of 6 credit hours.

2. Check to see if there is a disbursment hold on the students account. If the student has a hold on their account in MyASU, they should click on it for information on how to resolve the hold.

Why am I unable to post awards in gPortal Financial?

1. Please check to make sure it is not past the deadline posted under the "entering tution awards" tab found in the menu in the left column. If it is past the posted deadline, please contact grad-financial@asu.edu.

2. You must have the correct PeopleSoft access and as well as the correct plancodes in order make entries or updates.  

How do I request access to gPortal Financial?

Please review the gPortal Financial Business Process Guide.

 

UGF Awards

Why is a students UGF award not posting to their account?

1. Check that the student is enrolled in a minimum of  6 credit hours.

2. Check to see if there is a disbursment hold on the students account. If the student has a hold on their account in MyASU, they should click on it for information on how to resolve the hold.

Why am I unable to get into gPortal Financial?

1. Please check to make sure it is not past the deadline posted under the "entering tution awards" tab found in the menu in the left column. If it is past the posted deadline, please contact grad-financial@asu.edu.

2. You must have the correct PeopleSoft access and as well as the correct plancodes in order make entries or updates.  

How do I request access to gPortal Financial?

Please review thegPortal Financial Business Process Guide.